SERVICES
I help founders through to enterprises make sense of complexity and design for impact.
Whether you’re navigating uncertainty, shaping a new idea, or exploring where to apply emerging technology, my sprints are built to meet you at the critical moments.
Each Lab sprint is a high-impact engagement designed to cut through the noise, surface real insight, and move you forward - fast.
Discovery Lab: Map what’s Broken (and Know How to Fix It)
For those who: know something’s off but can’t quite name it.
Your experience feels clunky. Customers are confused. Team energy is scattered. And you're stuck solving problems reactively. This sprint helps you zoom out, align your team, and uncover what’s really going wrong so you can fix root causes, not just surface symptoms.
I lead a structured discovery process including stakeholder interviews, light user research, insight synthesis and systems mapping, to reveal the root issues and deliver three hyper-targeted quick wins.
What's Included:
→ Problem Discovery & Research (think users, stakeholders, ecosystems, and competitive landscape)
→ Insight Synthesis & Analysis (think affinity maps, journey maps, service blueprints, unique insights)
→ 3 hyper-targeted, high-impact opportunities (think How Might We, hypothesis, where to play)
You'll walk away with:
→ A clear picture of where and why your service is breaking down
→ Visual artefacts for aligned communication around the root issues that matter most
→ Clarity on exactly where to focus your efforts for maximum impact
Validation Lab: Test your concept (IRL)
For those who: have an idea but need real-world insight to know it's worth building.
You’ve got a concept, a prototype, or a spark of insight. But before you invest in building it out, you want to know: Will this actually work for real users? This sprint helps you de-risk your idea through fast, structured validation so you can move forward with confidence (or pivot early).
I guide you through a systematic innovation methodology including learning cycle sprints to test assumptions, fail fast, and experiment rapidly to find problem-solution fit. These are lean, hands-on feedback cycles designed to generate signals and move you forward at pace.
What's Included:
→ Problem Discovery & Framing (think surfacing insights, identifying assumptions, and market signals)
→ Rapid, Lean Experiments (think problem-solution fit and hypothesis testing to keep or kill concepts)
→ Concept Iteration (think early-stage user feedback, desirability signals, and a go/no-go decision)
You'll walk away with:
→ Clarity on whether your idea solves a real problem for real users
→ Evidence to confidently move forward (or pivot) without wasting time or money
→ A simple, validated path forward based on real-world feedback
Leverage Lab: Add AI or Blockchain (To Actually Add value)
For those who: want to streamline, scale, or future-fit, but need help spotting the right opportunities.
You know emerging technology can help you move faster, work smarter, or unlock new value but you're not sure where it actually fits. This sprint helps you map your current user flow and uncover the highest-leverage opportunities to integrate Artificial Intelligence or Blockchain.
I lead an opportunity mapping process to uncover where technology can drive real value, including a review of your current-state and pain points, analysis of high-impact opportunity areas, and
2–3 tailored use cases with a clear action plan for your highest leverage future-state.
What's Included:
→ Landscape Review and Opportunity Mapping (think current-state mapping for pains and gains)
→ Human-centred Use Cases (think practical technology applications that are desirable for real users)
→ Light Prototyping or Sourcing Advice (think low-cost ways to test or choose the right tools)
You'll walk away with:
→ Clarity on exactly where and how emerging technology can create real impact
→ 2–3 high-leverage use cases that are practical, people-first, and tailored to your context and goals
→ A clear, confident plan to prototype or implement AI or Blockchain use cases